Property Management for Vacation Cabin Rentals

COVID-19: A message to our guests

Nothing Says Social Distancing like a Cabin Retreat!

At Enchanted Mountain Retreats, the health and well-being of our guests, friends and family, associates, and our community is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and are committed to being responsive to the needs of our guests and associates as the situation evolves.

Please know that we don’t have any known cases in our area and to the best of our knowledge no previous guests have had the virus. However, out of abundance of caution, we are cleaning every rental cabin using our Disinfection and Sanitation Checklist and Protocols, which follows guidelines for disinfection laid out by the CDC, EPA, and World Health Organization.

We strongly encourage you to have peace of mind when staying at any of our Vacation Cabin Rentals during your short getaway or long vacation with us. We are taking all the necessary steps to be sure all the properties under our management are sanitized prior to your arrival, with special attention to bathrooms, hot tubs and all possible surfaces expose to traffic.

Our housekeeping team are most important, we are committed to protect them to keep them safe and healthy. They were instructed to wear gloves and avoid touching their face while cleaning.

Some surfaces need to be sanitized, what will kill or render inactive 99.9% of all known bacteria, viruses and fungi. Some areas need to be disinfected, killing everything on a surface, we are using stronger cleaning products from the list approved by the CDC, EPA, and World Health Organization.

Bathrooms are a central focus as is n space where bodily fluids are most likely to linger, light switches, outlets, lamps, knobs, handles, remote controls, stairs railings, lockboxes, keypads and keys, among other. Couches and other cloth surfaces are sprayed with Lysol.

It is important to wash dishes, pots and pans with soap and water, dishwashers are safe to kill known bacteria 99.9%, and some have a disinfected option.

We also understand that there may be instances where customers find themselves facing financial difficulties. Enchanted Mountain Retreats is here to help, and we encourage guests who may be impacted to reach out to discuss how we might be of assistance.

During stressful times is especially important to have a break from your busy and complicated lives. Taking a vacation and reconnecting with nature and your loved ones will bring back your strength and confidence in the future. We have faith that these difficult times will soon pass, and we will restore our trust, joy and self-reliance.

If you like to ask any questions about our cleaning process or if there are any additional precautions that would give you confidence, please let us know via phone at (1) 877-307-3367 or send us a line at Reservations@GeorgiaEMR.com  

As always, the health, safety and well-being of our guests, friends and family, our associates and our community is of paramount concern. We continue to monitor this quickly evolving situation and are here to assist our guests as needed.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.

Stay Safe and Happy,

The Management

Marketing and leasing your North Georgia investment property as a Vacation Rental can involve a lot of work and worry.

We offer dedicated expert Property Management for Vacation Cabin Rentals in the North Georgia Mountains Blue Ridge, Blairsville and Hiawassee, Georgia areas and Murphy and Hayesville, North Carolina areas.

Enchanted Mountain Retreats is fully committed to the satisfaction of both, the Property Owners we work with as well as the Guests who rent our vacation cabins. Our experienced hospitality team will work year-round to ensure your investment is protected carefully and marketed internationally, giving you maximum return on your investment.

Our Property Management Services for Vacation Cabin Rentals in Blue Ridge, Blairsville and Hiawassee, Georgia and Murphy, Hayesville, North Carolina include:

•  Personalized Owner’s consultation on rates and amenities for your specific Vacation Cabin to obtain maximum investment return.

• Interior design and suggestions to increase likability.

• Objectively and thoroughly Guest’s screening to advance protection and security of your property.

• Online Reservations 24 hours 7 days a week with guest assistance.

• Outstanding International Customer Service, addressing Property Owners and Guest needs in case by case situations.

• Guest’s questions and Emergency assistance 24 hours 7 days a week.

• Dealing with Guest’s complaints and issues best resolution.

• Outstanding detail departure Housekeeping Services including Hot Tub sanitation and garbage pickup.

• Emergency repairs 24 hours 7 days a week.

• Knowledgeable, professional general property maintenance and residential services, including repairs, yard work, pressure washing, etc. at competitive cost and guarantee project completion oversee.

• Coordination of maintenance and service repair orders preventing interference with guest’s bookings.

• Arrival & Departure Property Inspections and supervisions to ensure damages are recorded and properly addressed.

• Property weekly Security inspections.

• Adequate property assessment and report to preserve and increase the value of your investment.

• Extensive property advertising on major listing websites, regional Chamber of Commerce, newspaper, magazines, billboards, newsletters, articles, social media plus wide comprehensive online network.

• Your Vacation Cabin Rental will have seasonal color photographs and promotional to increase bookings and create a Frequent Guests’ Portfolio.

• As Property Owner, you will receive Monthly Statements and at the end of the Year a convenient YE Statement along with the 1099M Tax Form including Service Orders for easy deductions.

At Enchanted Mountain Retreats, our ultimate objective is to help you increase the reservations revenue of your cabin in a safe way, protecting you from any liability at the same time, assisting you enhance the value of your property as the most important investment for you and your family.

Our added value is rooted on trust and honesty, a safe space where you can feel respected and honored, because you are our best half in this enterprise.

"I met AnaLuisa more than 10 years ago.   It was the last day at her job.  I believed in her management abilities and I gave her my cabin to begin her own business.  She built a web site and a following during the next couple of years as her company grew.  

Ana is a conscientious manager.   She treated my property like it was her own.  She knew my cabin better than I did.  She would recommend we investigate things before they became a problem.   An example is she thought it was time to check the septic tank and fortunately we did it before it was an issue. 

She is attentive to all the needs of the property.   She has recommended removing trees that are encroaching on the house.   When the driveway was rutted, we discussed it and ordered gravel to smooth things out.   She wasn’t out to spend my money on cabin repairs unnecessarily.    I thought my cabin needed painting, but AnaLuisa recommended against it after inspecting the house and determining the paint was good.   We decided on pressure cleaning instead saving me the expense of painting.

AnaLuisa is a very dependable and reliable lady.  She notifies one immediately with any issues and tries to help with solutions to the issues.  She’s honest and gives you an accounting statement each month noting renters, maintenances and commissions. 

 For 10 years, AnaLuisa worked as my property manager.   It was an outstanding decision on my part when I gave her my cabin to begin her company.   She’s a good property manager and I have been happy with her all these years.   I recommend you work with her."

Marie B.

Cutler Bay, FL