Guest Services
Our passion is excellence and, therefore, we firmly believe each visit should become a unique experience of comfort and awesome amenities. In this way, during your stay in
our premier cabin rentals, you will enjoy services such as those listed below:
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•Expedite
Check-in & Check-out: Say goodbye to the awkward process of arriving at a front desk and wait for a very long time for your cabin to be assigned as
well as your key.
You make your own 3:00PM check-in and 10:00AM check-out in just one call, because once your reservation is
confirmed automatically you will have directions and security codes for your vacation cabin rental, you are able to arrive directly at your cabin and getting into, as your access is done digitally/lockbox with a code that is sent prior to your arrival. We
want you to maximize your time to enjoy your holidays and not on obsolete procedures wasting your precious time looking for an office.
•Welcome Baskets: It is our privilege to be distinguished with your preference, so we want you to know how special you
are to us. At your arrival to the cabin, you will receive a Welcome Basket with diverse snacks for you, your family and your loved dog, as well as a bottle of wine * from our Special House Blend (week bookings and special holidays).
•Housekeeping:
The principle of a comfortable stay is neatness, so you have the guarantee that your cabin will be perfectly cleaned up at your arrival. Our housekeeping team has extensive experience within the hospitality industry that is reflected in every detail.
Clean and fresh linens, as well as all the furniture and equipment that makes up each cabin ready for you to use and feel at home. Hot Tubs and clean and sanitized for every
check-in for you to enjoy and relax while bonding with nature.
•Pet-Friendly Cabin Rentals: We know your dog is part of your family. Therefore, we welcome your one family dog at no extra
charge! Most of our accommodations are pet-friendly and fenced-in cabins for your dog’s safety. For further details, please look over the cabin features at booking time.
Finally, we acknowledge your preference, wishing you an unforgettable stay. We are pretty sure you will return year after year to the North Georgia Mountains to share more
memorable moments with your loved ones.
* Restrictions apply depending on the number of nights booked.